Atlassian Setup & Support
Our experts to get the foundations right and keep them running and smoothly. Simplicity
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Whether you're rolling out Jira, JSM, or Confluence for the first time or fine-tuning an existing setup, we’re here to help. Simplicity Consulting specialises in configuring Atlassian tools to suit your business.
Our team of certified experts works alongside you to implement best-practice solutions, integrate with your existing systems, and support you with licensing, training, and ongoing administration. From small businesses to enterprise-rollouts, we make it.. simple.
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Design-Led
We take the time to understand your goals, challenges, and desired outcomes — then design a system that works for you. Our consultants bring real-world managerial and executive experience, so we don’t just configure tools — we deliver solutions that make sense in your business context.
Implementation & Configuration
Our certified and highly experienced consultants implement and configure Atlassian tools to match your workflows, ensuring a scalable, best-practice setup that works from day one.
License Management
We take the hassle out of licensing — managing renewals, upgrades, and compliance with varying payment options. We also ensure you only pay for what you need
Support
Whether you need after-hours coverage, admin assistance, or full platform management, we’ve got you covered — 24/7 with experts not interns.
Packages from $950/month.
Help Desk Deal
Need a Jira Service Management helpdesk set up fast and right the first time? Our Helpdesk from Scratch package includes everything you need to launch a fully functional, best-practice helpdesk – tailored to your business.
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Workshops
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Jira Service Management setup
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Custom workflows & SLAs
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Automations & request types
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Customer portal configuration
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Agent training
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Reporting dashboards
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Licensing support
Small Business Package: From $10,000 NZD
Enterprise Package: From $30,000 NZD – includes advanced integrations, multi-team setup, and extended training.
Contact
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